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IT Infrastructure Management
IT Consulting
Enterprise Solution Group
Customized Software Development (Opensource)
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Our 35 man years experience has given us a tremendous depth and width of expertise in platforms and software for ensuring high reliability and update help to our customers and proactively manage their applications so as to provide Quality service to their customers. We offers a whole range of IT management services.
 
 
 
 

MindRiver’s Infrastructure Management Services (IMS) begin with expert onsite/ offsite helpdesk support and cover up to disaster management, as a whole package. The experience gained from planning, designing, building and managing IT infrastructure solutions on various platforms has been leveraged to provide services to our customer base. The services can be delivered either onsite through deployment of skilled resources and implementation of program management or via an off-site model. We deliver the service round-the-clock and the service can be categorized as follows.

 
 
  Enterprise Help Desk Server Management
   
Desktop/Laptop Management
Vendor Co-ordination and Management
Asset Management
Application Packaging & Core Build Services
Packaged Application Roll Out Services
Platform Migration Services
Virus Patch Update andManagement
Password Management
   
Servers & Operating System Monitoring and Management
Storage Systems Monitoring & Management
Web Server & Middleware Monitoring & Management
Business Applications Monitoring
Packaged Application Roll Out Services
Vendor Management
Capacity Planning & Performance Optimization
 
  Network Management Infrastructure Security Services
   
Technical Project Management & Guidance
Network Management & Monitoring
Network Architecture Consulting
Networking device and circuits monitoring & management
 
   
IT Security Architecture Design
Deployment of on-site Security Personnel
Patch Management
IDS, Firewall and VPN Management & Monitoring
IT Controls and Audits
 
  Data Center Management Network Operations Center (NOC)
   
Architecture Planning, Review & Optimization Services
Systems Operations
Networking & Security Operations
Batch Processes Management
Backup & Restore Services
Vendor Coordination Services
Asset Management Services
Program Management & Hands-&-legs support
Environment Control Services
Architecture Planning, Review &
Optimization Services
 
   
Designing and subsequently setting up the NOC for Customers
Monitors and Manages Network performance
Work with Service providers to resolve WAN links across the globe
Helps CORE Network team to deploy policies and procedure
Monitors critical servers and applications
Detections of incidents & Correlation of incidents where applicable.

Understanding Customers Services needs in terms of WAN / LAN & Data Center monitoring